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COVID 19 INFORMATION COVID-19 safety measures

The safety of our guests and staff continues to be our top priority. In response to the corona virus, we have taken additional health and safety measures to help keep our guests and employees safe:

Public spaces and Reception area:

- We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators (and elevator buttons), door handles, public bathrooms and even room keys.

- A disinfectant hand gel is available at the reception.

- Distance stickers are placed where necessary.

- Plexiglas screens where required.

- All our employees avoid hand contact as much as possible.

- Contactless payment is required.

Rooms:

- We use cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.

- To ensure all guests are confident their accommodations have been properly sanitized, a sign will be placed in the room or on the door to confirm all cleaning protocols have been completed.

Restaurant:

- At the entrance of the restaurant is installed the dispenser for disinfection of guests before entering.

- We have reorganized the service process in the restaurant - marking one-way traffic, installed Plexiglas partitions, serving dishes from the buffet by our employees in order to limit the touch of utensils by guests. То guarantee the 1.5 meter distance there will be less seats available.

 The team of Lilia Hotel will be here to welcome you as part of our family!

We look forward to welcoming you again! We are at your disposal on +359878 600 848 or manager@hotellilia.com Sincerely yours - the team of Lilia Hotel