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COVID 19 INFORMATION COVID-19 safety measures

The safety of our guests and staff continues to be our top priority. In response to the corona virus, we have taken additional health and safety measures to help keep our guests and employees safe:

Public spaces and Reception area:

- We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators (and elevator buttons), door handles, public bathrooms and even room keys.

- A disinfectant hand gel is available at the reception.

- Distance stickers are placed where necessary.

- Plexiglas screens where required.

- All our employees avoid hand contact as much as possible.

- Contactless payment is required.


- We use cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.

- To ensure all guests are confident their accommodations have been properly sanitized, a sign will be placed in the room or on the door to confirm all cleaning protocols have been completed.


- At the entrance of the restaurant is installed the dispenser for disinfection of guests before entering.

- We have reorganized the service process in the restaurant - marking one-way traffic, installed Plexiglas partitions, serving dishes from the buffet by our employees in order to limit the touch of utensils by guests. То guarantee the 1.5 meter distance there will be less seats available.

Special bed linen washing system with natural ozone:

We would like to present you our innovative laundry with application of the ozone system.

Ozone is a "wash of the future" and combines electricity and oxygen in a unique way, reducing many of the chemical detergents used in traditional washing.


- Ozone is an environmentally friendly disinfectant - "green" laundry detergent. Ozone is a pure gas made entirely of pure oxygen. It is formed naturally when oxygen is exposed to ultraviolet light.

- The technology for dealing with bacteria is based on the treatment with ozone gas, which is highly active and destroys the cells of microorganisms and the structure of viruses.

- As a result of the oxidation of ozone, viruses and bacteria disappear completely, and due to its gas form it penetrates deep and smoothly into tissues and materials.

- Ozone is a powerful oxygen-based disinfectant and is up to 3000 times stronger than chlorine (bleach).

The team of Lilia Hotel will be here to welcome you as part of our family!

We look forward to welcoming you again! We are at your disposal on +359878 600 848 or Sincerely yours - the team of Lilia Hotel